Saturday, February 05, 2005


Yet another AC Strike update

I got a letter from the Senior VP of Customer Experience for Air Canada, Stephan Smith (digitally signed of course) last week. In it he apologizes for the inconvenience caused by the incident and offers 25,000 Aeroplan miles as a gesture of goodwill. Well I'm not too big to accept a bone tossed to me; which is enough air miles to go short haul across Canada or to the US.

I did find out about the incident that sparked the whole ugly scene. It had to do with company policy over time-punch cards. Apparently, a habit had developed with the hourly people to punch their friends in and out of work; which was apparently tolerated by management. That day, January 19th, one manager decided to take a stand and fire several employees for punch card violations. This is what sparked the walk out as other unionized employees found out about the heavy handed and unexpected action by management.

I'm sure that those employees will be happy to know that Air Canada management staff traveling that day were not inconvenienced too much over their bold stance.

CA Bob

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